okbit's Privacy Policy

1Introduction & Scope

This Privacy Policy ("Policy") applies to all users of the okbit platform. When you visit our website, create an account, or use our services, you are considered to have accepted the terms of this Policy.

okbit places the highest importance on the privacy of its users. We believe that transparency and the protection of data are the core foundation of a trustworthy platform. The purpose of this Policy is to clearly inform you about what types of data we collect, why we collect them, and how they are used.

2What Data We Collect

okbit collects data from users for various purposes. The data collected can be grouped into the following categories:

2.1 Data You Provide Directly

When you register or log in to our platform, the data you provide directly includes:

• Full name and username
• Email address
• Date of birth (for age verification — the platform is open only to those aged 21 or above)
• National ID card or passport details (when identity verification is required)
• Financial information — bKash, Nagad, or Rocket account number, or the required details of a bank account
• Any other information you voluntarily provide

2.2 Automatically Collected Data

When you use our platform, certain data is collected automatically:

• IP address and device identifier
• Browser type and version
• Pages visited and navigation patterns
• Time spent on the platform
• Login and logout times
• Data obtained from cookies and similar tracking technologies

2.3 Transaction Data

Records of your deposits, withdrawals, and betting activity are stored in our systems. This data is used to ensure financial security and to maintain responsible gaming processes.

3Purpose of Data Use

okbit uses your data only for lawful and necessary purposes. The main purposes for which we use your data are as follows:

• Account management: Creating, verifying, and keeping your account active, and managing your profile.
• Service delivery: Properly operating gaming services, sports betting, and other platform features.
• Financial transaction processing: Completing deposit and withdrawal processes via bKash, Nagad, Rocket, or bank transfer.
• Customer support: Resolving your issues and providing assistance via 24/7 live chat and email.
• Security and fraud prevention: Detecting and preventing unauthorized access, fraud, and other harmful activities.
• Legal compliance: Complying with applicable laws and regulations and responding to lawful requests from government authorities.
• Responsible gaming: Identifying problematic gaming behavior and providing support and protection to users.
• Platform improvement: Continuously improving service quality and the user experience.

We do not sell or transfer your data to any third party without your consent.

4Data Protection & Security

okbit adopts industry-standard technical and organizational measures to ensure the security of your data. The key components of our security framework are:

4.1 Technical Safeguards

• SSL encryption: All data transmitted on the platform is encrypted using SSL (Secure Socket Layer) technology.
• Secure data storage: Your data is stored on secured servers protected by multiple layers of security to prevent unauthorized access.
• Firewall and intrusion detection: Our systems have advanced firewalls and intrusion detection mechanisms actively in place.
• Password hashing: Your password is never stored directly; it is processed through a one-way hashing algorithm.

4.2 Organizational Safeguards

• Only staff who need to do so have access to your data.
• All staff receive regular training on privacy and data protection.
• Third-party service providers are contractually bound to comply with our privacy standards.

5Data Sharing with Third Parties

okbit does not sell your personal data to third parties. However, data may be shared in the following limited circumstances:

5.1 Service Providers

We engage trusted third parties for services such as payment processing (bKash, Nagad, Rocket, bank transfer), technology infrastructure, and customer support. These parties process data only as directed by us and within the scope of our privacy policy.

5.2 Legal Obligations

We may have a legal obligation to disclose data in response to a lawful order from a competent authority, a legal process, or a legitimate request from a law enforcement agency.

5.3 Fraud Prevention

Relevant data may be shared with the appropriate authorities to prevent fraud, money laundering, or other illegal activities.

5.4 Business Restructuring

In the event of a business change such as a merger, acquisition, or sale of assets, your data may be transferred to a new entity. You will be notified in advance in such cases.

6Cookies & Tracking Technologies

okbit uses cookies and similar technologies to improve your experience and for the smooth operation of the platform.

6.1 Types of Cookies We Use

• Essential cookies: These are necessary for the basic functionality of the platform. Without these cookies, the platform will not work properly.
• Functional cookies: These cookies are used to remember your preferences and settings.
• Analytics cookies: These help analyze platform usage to improve service quality.
• Security cookies: These help detect unauthorized access and fraudulent activity.

6.2 Cookie Controls

You can disable non-essential cookies through your browser settings. However, disabling certain cookies may cause some features of the platform to not work properly.

7Data Retention Period

okbit retains your data only for as long as it is necessary or legally required. When determining how long to retain data, we consider the following factors:

• The duration for which the account remains active
• Legal requirements applicable to the retention of financial transaction records
• The period required for dispute resolution or legal proceedings
• The period required for fraud prevention and security purposes

Even after your account is closed, certain data may be retained for a specified period to meet legal obligations. Once that period expires, the data is securely deleted or anonymized.

8Your Rights

As a user of okbit, you have important rights over your own data:

• Right of access: You may request to know what data we hold about you.
• Right to rectification: You have the right to request the correction of any inaccuracies in your data.
• Right to erasure: In certain circumstances you may request that your data be deleted, after any legal obligations have been fulfilled.
• Right to restrict processing: You may object to the use of your data for specific purposes.
• Right to data portability: You may request to receive the data you have provided in a structured and common format.
• Right to object: In certain circumstances you may object to the processing of your data.

If you wish to exercise any of these rights, please contact our support team. We will respond to your request within a reasonable time.

9Protection of Minors

okbit strictly prohibits use of the platform by anyone under the age of 21. We verify the user's age during the registration process. If we learn that a minor has opened an account, that account will be closed immediately and all associated data will be deleted.

We do not knowingly collect any data from minors. If you believe that a minor has registered on our platform, please notify our support team immediately.

10Policy Changes

okbit may update this Privacy Policy from time to time. We will notify you of any significant changes via a notice on the platform.

Continuing to use the platform after any changes means you have agreed to the revised Policy. You are therefore encouraged to visit this page regularly to stay informed about changes to the Policy.

11Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, or if you wish to exercise your data rights, please contact our support team:

Thank you sincerely for your trust in okbit. We commit that protecting your data and privacy will always remain our highest priority.